Frequently Asked Questions
We understand that choosing a partner for bespoke wood furniture and amenities is an important decision. Here are answers to some common questions about collaborating with Artos Wood.
What does Artos Wood specialize in?
Artos Wood is a specialist manufacturer of durable, high-end bespoke wood furniture and amenities, specifically engineered and crafted for the demands of the luxury hotel and restaurant sectors worldwide. We focus on transforming premium solid hardwoods into unique, brand-defining pieces.
Who are your typical clients?
We primarily collaborate with interior designers, architects, procurement leaders, hotel groups, and owners of fine dining establishments who seek exceptional quality, custom designs, and commercial-grade durability in wood furnishings and accessories.
What types of products do you manufacture?
We create a wide range of bespoke wooden furniture including casegoods (like dressers, nightstands, cabinets), headboards, seating (chairs, benches, stools), unique solid wood tables, bar tops, host stations, and distinctive lobby or suite features. Explore our [Furniture Gallery/Catalog Section Link] for examples.
What kinds of wooden amenities and accessories do you offer?
We craft high-end wooden amenities designed to elevate guest touchpoints. This includes custom trays (serving, amenity, desk), signage, presentation boxes, menu holders, check presenters, salt/pepper mills, coasters, and other detailed accents tailored to your brand. See examples in our [Accessories/In-Room Solutions Catalog Section Link].
Do you provide architectural joinery or millwork?
We have a 30-day return policy. If you are not satisfied with your purchase, you can return it for a refund or exchange within 30 days of receiving your order. Please reach out to our customer service team to initiate the return process.
Can I track my order?
Yes, we deliver precision-crafted architectural elements, including custom wall paneling, built-in features, cabinetry, and other custom millwork for luxury commercial fit-outs, working closely with architects and designers.
The Process & Customization
How do I start a project with Artos Wood?
The best way to start is by contacting us through our [Contact Page Link] or by requesting a custom quote via the links on our site. Share details about your project needs, concepts, or drawings, and our team will reach out to discuss possibilities and begin the consultation process.
What is the typical project process?
Our process is collaborative. It typically involves an initial consultation, design review (working with your drawings or collaborating on concepts), material and finish selection, quotation, detailed shop drawings for approval, expert manufacturing by our artisans, quality control, and coordinated delivery.
How ‘bespoke’ or ‘custom’ can you be?
Our specialization is bespoke manufacturing. We work from your unique designs, specifications, and dimensions. We can tailor wood species, finishes, hardware integrations, and construction details to meet your precise aesthetic and functional requirements.
Can you help with the design process?
Absolutely. We thrive on design collaboration. While we often work from detailed drawings provided by designers and architects, we can also partner with you earlier in the process to develop concepts, suggest materials, and provide technical input to ensure feasibility and optimize for manufacturing.
What information do you need for a quote?
To provide an accurate quote, we typically need design drawings or detailed concepts, specified dimensions, quantities required, preferred wood species and finishes, and project timelines. The more detail you can provide, the better.
What are your typical lead times?
Lead times vary depending on project complexity, scale, material availability, and current workshop capacity. We will provide an estimated timeline specific to your project during the quotation phase.
Materials & Quality
What types of wood do you primarily use?
We specialize in working with premium, high-grade solid hardwoods known for their beauty and durability, suitable for commercial environments. We can advise on the best species (like Oak, Walnut, Ash, Maple, etc.) based on your design, budget, and application.
Are your products suitable for high-traffic commercial use?
Yes. Our furniture and amenities are engineered specifically for the demands of the hospitality industry. We use robust construction methods and offer contract-grade finishes to ensure longevity and performance in hotels and restaurants.
Logistics
Do you work with international clients?
Yes, we have global expertise and regularly supply our bespoke products to prestigious clients internationally.
How is shipping and delivery handled?
We coordinate shipping and delivery based on project requirements and client location. We ensure items are properly packaged for transit and can discuss specific logistics during the project planning phase.
Still Have Questions?
Headquarters
Merter, Istanbul, Turkey 34173
Branch
Orange County, California, USA 92660
Send Us a Message
If your question isn’t answered here, please don’t hesitate to Contact Us directly. Our team is ready to discuss your specific project needs.